SaaS Connected IoT Solution Provider | GCR Cloud India
A complete suit of services for IT Service & Asset Management
With technology becoming an integral part of every business today, Information Technology & Services have become the key essential aspect to achieve business goals. But with multiple end-users (employees) and Infrastructure (application, hardware, etc.), timely service & incident management is a challenge. Thus, IT service & asset management have emerged as “must to have” for business.
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Measure Service Desk Performance
Asset Lifecycle Management
Multi-level Task Assignment
Information at your fingertips
Easy to Use & Setup
Gamified Service Desk
Automate with Ease
At, GCR Cloud, we offer our clients the latest & state-of-the-art digital Management of IT Asset-related incident is simplified with our Incident Management Solution. Users can create, assign, and follow up till resolution. Tickets can be generated via Self Service portal, phone, email or contacting IT agent in person. Round robin feature assigns the ticket to the next available agent and auto email notification is shared. Automatically convert incident solutions to knowledgebase articles, & improve service desk productivity by setting canned responses for similar requests.
Ready to transform? Contact us today at +91-9324031818 to experience the Cloud-based IT Service & Asset Management
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Know all about your assets in real-time, access from anywhere
Upkeep Organization Health with breakdown elimination.
Enable Data Driven Decision for Smart Factory
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Business Intelligence for Retail In-store Analytics
For Easy & Accessible training